F.A.Q.

1. Are your earrings and jewelry safe for people with sensitive skin?

Yes! All of our jewelry pieces are hypoallergenic and safe for sensitive skin.

2. Will my jewelry tarnish?

No. As long as you treat your gold filled jewelry with care, it can last a life time.

3. Are your 14k Yellow Gold and 14k Rose Gold items made from solid gold?

Yes, it is. To learn more about the differences in our 14k Gold and our Gold Filled items click here.  

4. What does "Made to Order" mean?

"Made to Order" means we make them as you order them. Made to Order items can take up to 2 weeks before it's shipped out to you. Don't worry we're working really hard each day to get your fabulous items to you, and remember they are handcrafted with tons of love

5. What if only one item in my order is "made to order"?

If some items in your order are "made to order" and other items aren't, we'll ship out the items that are ready to go. Once the "made to order items" are ready, we'll ship those right out to you too! 

6. How are items shipped from the Creole Amour x La Petite Hustle Collab?

Tees ordered from the Creole Amour x La Petite Hustle Collaboration will ship separately from other items ordered.

7. How are your materials vegan and sustainable.

Our card wallets are made from cork material, which is sustainably sourced from the bark of the cork oak tree. This cork can be harvested every 8-14 years of a cork oak tree's life without harming the tree.

8. How are your practices eco-friendly?  

We recycle scraps and leftover materials from jewelry making to be remelted and made new.

9. I'm sending my order as a gift. Can I add a gift message and can you send gift receipts?

Yes, we sure can! When you add your order to the cart, you'll see an option to add a note or gift message. When we ship your order, we'll add a gift receipt with your gift message.

10. Are the pictures of the jewelry, goods, and etc. actual pictures of the merchandise? 

Yes, all pictures are actual pictures of the items.

11. How does Afterpay work? 

Installments by Afterpay allows you to pay for your purchase over 4 equal installments, due every two weeks. You’ll pay your first installment at the time of purchase, and the remainder over time. You pay nothing extra. If you make repayments on time, you'll only ever pay the price of the item you've purchased. The only fees that may apply are late fees for missed payments.

*Only available on US orders between $35 - $1000.

12. Do you offer wholesale?

Yes, for wholesale inquires please contact us via this contact form. 

13. Looking for a necklace length and bracelet guide?

Click here.

13. Looking for shipping information?

Click here.

14. Looking for information on our hassle free return policy?

Click here.

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